How to Fix Arlo Camera Not Syncing to Base Station Issue

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So, you just got your hands on an Arlo Pro 3 Floodlight security camera and are trying to set it up at your home? The process is simple. In one of the steps, you need to sync the Arlo camera with the Base Station. After that, you need to access the Arlo camera dashboard login page and complete the setup process. There are plenty of Arlo users who get stuck with the Arlo camera not syncing to the Base Station issue.  If you also stand in the same queue and are looking for a solution to a similar issue, then you are on the perfect page. On this page, we have outlined the topmost solutions for the issue that you are currently facing.

[Fixed] Arlo Camera Not Syncing Issue?


1. Keep the Camera & Base Station Closer

In the event, the Arlo Pro 3 Floodlight security camera is placed far away from the Base station then the distance is the reason for the Arlo camera not syncing issue. Thus, bring the Arlo camera closer to the Base Station now. Try the syncing process now. You should be successful this time. On the off chance, you fail even now then try the next hack.


2. Check the Camera Batteries

We suggest you check the camera batteries now. Maybe the batteries are not charged and hence you are facing issues in connecting the camera and Base Station. It is recommended that you charge the batteries first and then see if it works.


3. Check Base Station & Camera Compatibility

Have you checked the compatibility between the Base Station and the Arlo Pro 3 Floodlight security camera that you are trying to connect?  Maybe they are incompatible and hence it is not possible to connect them. Please check if the devices are compatible first and then try syncing them.


4. Check the Base Station

Check the Base Station now.  It should be properly installed first. Then only you can sync the Arlo Pro 3 Floodlight security camera to it. Check if it is added to the Arlo account.  Here are the steps that you can use to verify the same:

  • Get hold of your smartphone now and launch the Arlo app.
  • Access the camera Settings and then tap on My Devices.
  • Select Arlo Base Station and open its settings.

From here you can check the status of the Base Station. If it is not added to the Arlo account then consider adding it first.

5. Use the Correct Steps

After you are done following all the above given steps, try to sycn the Arlo Pro 3 Floodlight security camera to the Base Station. Ensure using the correct steps:

  • Place the Arlo Pro 3 Floodlight security camera and the Base Station in the same room.
  • Push the Sync button located on the camera.
  • Let the sync between the Arlo camera and Base Station happen.

Now verify if the devices are synced or not.

Wrap Up

If you still fail in syncing the Arlo Pro 3 Floodlight security camera and the Base Station then reset the Arlo camera immediately. You can reset it by pressing the Reset button. After this try the Arlo Pro 3 Floodlight security camera installation process again.  We are sure that there will not be any issue in syncing the Arlo camera and the Base Station.

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